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Care Management: (Also known as "Case Management") Through a home visit by a nurse or social worker, an assessment is conducted of an individual's health challenges, resulting in a "plan of care" for home-based services. Eligibility for financial assistance for services is also determined. This service is appropriate in circumstances where the older person and/or the caregiver are experiencing diminished functioning capacities, personal conditions or other conditions which require the provision of services by formal service providers.
Caregiver: Family members or friends who are helping someone age 60 or over.
Chore Services: Providing assistance to persons having difficulty with heavy housework, yard work, or sidewalk maintenance. (i.e. shoveling snow, lawn mowing, lawn raking, etc.)
Companion Services: Going to see a homebound elder in order to comfort or help. Companions provide friendship and may also provide assistance to seniors who have difficulty with daily living tasks.
Congregate Meals: Provision of a noon meal which complies with the Dietary Guidelines for Americans at a senior center or other group setting (restaurant, senior housing, etc.). Each meal must meet 1/3 of the current recommended dietary allowances and must be offered on a contribution basis rather than a set fee.
Consumer Protection Services: Services designed to protect older individuals, groups, and organizations from any type of fraudulent, deceitful, or unfair transaction or trade practice. (i.e. mail solicitation, phone solicitation, etc.)
Continuing Care Retirement Communities: Retirement Communities designed for individuals to enter at an apartment level and progress through the levels as health conditions and concerns increase. (Stages may include Apartments, Assisted Living, Nursing Homes, etc.)
Counseling: To advise and to enable an older person or their family, via discussion or lending a sympathetic ear, to resolve problems (concrete or emotional) or to relieve temporary stresses encountered. Includes individual, family, and group counseling.
Crisis Intervention: Counseling and/or intervention used to help individuals in crisis. Promotes effective coping that can lead to positive growth and change.
